Privacy Policy
1. Introduction
Andrew's Motorcycle Repairs ("AMR", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly in accordance with the Protection of Personal Information Act, 2013 (POPIA).
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Telephone Number
- Motorcycle Make and Model
- Service Enquiries
- Booking Information
- IP Address
- Browser Information
- Website Usage Statistics
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Schedule motorcycle services
- Provide quotations
- Communicate regarding bookings
- Improve our website
- Comply with legal obligations
We do not sell your personal information.
4. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember website preferences
- Analyse website traffic
- Improve performance
You may disable cookies in your browser at any time.
5. Google Analytics
We may use Google Analytics to understand how visitors use our website.
Google Analytics collects anonymous information including:
- Pages visited
- Time spent on pages
- Device type
- Browser
- Country
No personally identifiable information is shared through Google Analytics.
6. Contact Forms
When you complete our contact or booking forms, the information you provide is used solely to respond to your request and provide our services.
7. WhatsApp
If you contact us through WhatsApp, your communication is governed by WhatsApp's own Privacy Policy in addition to this policy.
8. Information Security
We take reasonable technical and organisational measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
9. Sharing Information
We may share your information only when:
- Required by law
- Necessary to provide our services
- Required by trusted service providers acting on our behalf
We never sell personal information to third parties.
10. Your Rights
Under POPIA you have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information where applicable
- Withdraw consent where legally permitted
To exercise these rights, please contact us.
11. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
13. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
AMR - Andrew's Motorcycle Repairs
📍 Address: Cape Town, Parrow North
📞 Phone: +27 72 758 6163
✉ Email: